Nu Aesthetics (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website, book treatments, or interact with us.
1. Information We Collect
We may collect the following types of personal information:
- Identity Information: Name, date of birth, gender.
- Contact Information: Email address, phone number, postal address.
- Health and Treatment Information: Medical history, treatment preferences, allergies, and consent forms.
- Payment Information: Card or bank details when you make bookings or purchases.
- Website Usage Information: IP address, browser type, pages visited, and other technical data.
2. How We Use Your Information
We use your personal data to:
- Provide, manage, and improve our treatments and services.
- Respond to enquiries and communicate important information.
- Process bookings, payments, and invoices.
- Comply with legal obligations and regulatory requirements.
- Send marketing communications if you have consented (you may opt-out at any time).
3. Legal Basis for Processing
We process your data based on:
- Consent: Where you have agreed to receive marketing or communications.
- Contract: To fulfil our service agreements with you.
- Legal Obligation: To comply with UK law and regulatory requirements.
- Legitimate Interests: To improve our services, maintain our website, and protect our business.
4. Sharing Your Information
We may share your data with:
- Service providers who help us operate our business (e.g., booking platforms, payment processors).
- Legal or regulatory authorities if required by law.
- Healthcare professionals involved in your treatment, where necessary for your care.
We do not sell or rent your personal information to third parties.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access.
6. Data Retention
We retain your personal information only as long as necessary for the purposes it was collected, or as required by law.
7. Your Rights
Under UK data protection law, you have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your data.
- Object to or restrict the processing of your data.
- Withdraw consent at any time (where applicable).
- Lodge a complaint with the Information Commissioner’s Office (ICO).
To exercise your rights, please contact us at: info@nuaesthetics.com
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and provide personalised content. You can manage or disable cookies via your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Nu Aesthetics
Email info@nuaesthetics.com
Phone: 07753 350658
Address: 58 Northwich Rd, Cranage, Knutsford WA16 9LD